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Introducing CitNOW Conversations, our brand-new solution delivering seamless, multi-channel, two-way, customer communication in both your sales and aftersales environment.

Resources

Imparting our video and digital knowledge and expertise.

CitNOW Sales - Video Top Tips

CitNOW Sales – Video Top Tips

CitNOW Workshop - Video Top Tips

CitNOW Workshop – Video Top Tips

CitNOW Sales - Star of the Month - December 2023

Sales Star of the Month – December 2023

UK Workshop of the Month - December 2023

Workshop Star of the Month – December 2023

Sales Star of the Month - November 2023

Sales Star of the Month – November 2023

Workshop Star of the Month - November 2023

Workshop Star of the Month – November 2023

Uk Sales Star of the Month - October 2023

Sales Star of the Month – October 2023

UK Workshop Star of the Month - October 2023

Workshop Star of the Month – October 2023

UK Sales Star of the Month September 2023

Sales Star of the Month – September 2023

UK Star of the Month September 2023

Workshop Star of the Month – September 2023

CitNOW Sales Star of the Month August 2023

Sales Star of the Month – August 2023

Workshop Star of the Month August 2023

Workshop Star of the Month – August 2023

Shot of motorbike in a workshop

Workshop Star of the Month – July 2023

Sales Star of the Month July 2023

Sales Star of the Month – July 2023

Sales Star of the Month – June 2023

Image of CitNOW Workshop scoring sheet

CitNOW Scoring Guide – Workshop App

Image of Scoring Sheet

CitNOW Scoring Guide – Sales App

Sales Star of the Month – April 2023

Workshop Star of the Month – April 2023

Sales Star of the Month – March 2023

Workshop Star of the Month – March 2023

Sales Star of the Month – February 2023

Workshop Star of the Month – February 2023

Sales Star of the Month – January 2023

Workshop Star of the Month – January 2023

Helping you build trust and transparency with video

Sales Star of the Month – December 2022

Workshop Star of the Month – December 2022

Sales Star of the Month – November 2022

Workshop Star of the Month – November 2022

Helping you engage customers with video

CitNOW Video Star – Harwoods Jaguar Chichester

CitNOW Video Star – Dick Lovett MINI Swindon

CitNOW Video Star – Soper MINI Lincoln

CitNOW Video Star – Listers Lexus Cheltenham

CitNOW Video Star – Blackburn Audi

CitNOW Video Star – Sytner BMW Swansea

CitNOW Group: Uniting Customers and Retailers Through Technology – 2022 Report

Sales Star of the Month – October 2022

Workshop Star of the Month – October 2022

Sales Star of the Month – September 2022

Workshop Star of the Month – September 2022

5 tips for jargon-free workshop videos

How2CitNOW: Top 5 Best Practice Tips

Sales Star of the Month – August 2022

Workshop Star of the Month – August 2022

CitNOW Video Star – Jardine Jaguar Land Rover Tonbridge

CitNOW Video Star – Graypaul Ferrari Edinburgh

CitNOW Video Star – Mercedes-Benz of Lincoln

CitNOW Video Star – Barrett’s MINI Canterbury

CitNOW Video Star – Farnborough Audi

CitNOW Video Star – Sytner Jaguar Land Rover Stockport

CitNOW Video Star – Drive Motor Retail Leicester

CitNOW Video Star – Hatfields Jaguar Land Rover Shrewsbury

CitNOW Video Star – Drive Motor Retail Bristol North

CitNOW Video Star – Waylands Volvo Reading

How2CitNOW: Perfecting the Star Walkaround

Sales Star of the Month – July 2022

Workshop Star of the Month – July 2022

Sales Star of the Month – June 2022

Workshop Star of the Month – June 2022

How2CitNOW: Equipment for Making Good Workshop Videos

How2CitNOW: Using Video as Part of Your Event Marketing

Sales Star of the Month – May 2022

Workshop Star of the Month – May 2022

Preview image of PDF, shown as an open leaflet

The Star Walkaround

Accessibility and Inclusion Tips – Workshop

How2CitNOW: Getting Creative with Automotive Video

Sales Star of the Month – April 2022

Workshop Star of the Month – April 2022

CitNOW Video Star – Toyota Belfast

CitNOW Video Star – German Service Centre

CitNOW Video Star – SMC Ford Crayford

CitNOW Video Star – Allen Ford Swindon

CitNOW Video Star – Marshall ŠKODA SEAT Newbury

CitNOW Video Star – Marshall Jaguar Land Rover Newbury

CitNOW Video Star – Inchcape Volkswagen Exeter

CitNOW Video Star – Drive Motor Retail Stockton

Highlighting in car tech with video product guide

Highlighting in-car tech with video

How2CitNOW: Good Car Exterior Explanations

Sales Star of the Month – March 2022

Workshop Star of the Month – March 2022

CitNOW Video Star – Halliwell Jones Warrington MINI

CitNOW Video Star – Bowker Preston BMW

CitNOW Video Star – The Car Warehouse Bridgend

CitNOW Video Star – Guy Salmon Jaguar Land Rover South West London

CitNOW Video Star – Hatfields Jaguar Sheffield

How2CitNOW: Good Video Personalisation

Product explainer – Workshop

Product explainer – Sales

CitNOW Web explainer

Product explainer – Web

Workshop Star of the Month – February 2022

Sales Star of the Month – February 2022

How2CitNOW: Good In-Car Tech Explanations

Sales Star of the Month – January 2022

Workshop Star of the Month – January 2022

How2CitNOW: Creating a Good Vehicle Health Check Video

Sales Star of the Month – December 2021

Workshop Star of the Month – December 2021

Sales Star of the Month – November 2021

Workshop Star of the Month – November 2021

Creating the ultimate digital customer journey report PDF

The Ultimate Digital Customer Journey – 2021 Report

How2CitNOW: Creating a Good Ending to Your Workshop Video

CitNOW Video Star – Lipscomb FCA Canterbury

How2CitNOW: Creating a Strong Ending to your Sales Video

Sales Star of the Month – October 2021

Workshop Star of the Month – October 2021

CitNOW Video Star – Volvo Cars Shrewsbury

How2CitNOW: Creating the Best First Impression in Workshop Videos

Sales Star of the Month – September 2021

Workshop Star of the Month – September 2021

How2CitNOW: Creating the Best First Impression in Sales Videos

Sales Star of the Month – August 2021

Workshop Star of the Month – August 2021

The Evolution of the Digital Workshop – 2021 Report

Product Updates

Tilt detection for consistent, professional listing assets

How2CitNOW: Capture Better Images with Zoom by Default

Product Updates

Take control: group-level video reports now live

Sales Star of the Month – July 2021

Workshop Star of the Month – July 2021

CitNOW Video Star – Gates Ford Enfield

CitNOW Video Star – Rybrook Stratford MINI

How2CitNOW: Capturing Effective 360 for Online Listings

Sales Star of the Month – June 2021

Workshop Star of the Month – June 2021

The 10-point checklist for making great videos

How2CitNOW: Capturing Effective Videos for Online Listings

Sales Star of the Month – May 2021

Workshop Star of the Month – May 2021

How2CitNOW: Capturing Great Online Assets

Sales Star of the Month – April 2021

Workshop Star of the Month – April 2021

CitNOW Overview – Live and Pre-recorded Videos

CitNOW Product Explainer Video – Workshop

How2CitNOW: Capturing Effective Images for Online Listings

CitNOW Overview – Desktop

Sales Star of the Month – March 2021

Workshop Star of the Month – March 2021

CitNOW Video Star – TrustFord Lisburn

CitNOW Video Star – Arden Maidstone MINI

CitNOW Video Star – Mercedes-Benz of Cardiff

CitNOW Video Star – JCT600 Approved Bradford

CitNOW Video Star – TrustFord Wilmslow

CitNOW Video Star – Porsche Centre Kendal

CitNOW Video Star – Simpsons ŠKODA Preston

CitNOW Video Star – Rybrook Volvo Preston

CitNOW Video Star – Marshall Volkswagen Van Centre Bridgwater

Sales Star of the Month – February 2021

Workshop Star of the Month – February 2021

Accelerating the Digital Customer Experience Report

Accelerating the Digital Customer Experience – 2021 Report

Sales Star of the Month – January 2021

Workshop Star of the Month – January 2021

How2CitNOW: Decreasing Your Time to Web

How2CitNOW: Creating a Multi-Channel Strategy for Your Dealership

How2CitNOW: Getting the Most out of CitNOW Web

How2CitNOW: Utilising the Power of Video Reporting

How2CitNOW: Embedding CitNOW into Your Marketing Process

How2CitNOW: Improving Business Efficiency in the Workshop

How2CitNOW: Transforming Your Team into Video Stars

Workshop Star of the Month – November 2020

Sales Star of the Month – November 2020

How2CitNOW: Handling Objections to Making Videos

How2CitNOW: Tips for Managers to Engage their Teams

How2CitNOW: How to Maximise the Value of Your Videos

How2CitNOW: How to Engage Your Customers Using Video

Workshop Star of the Month – October 2020

Sales Star of the Month – October 2020

How2CitNOW: Addressing Dealership Pain Points

How2CitNOW: How to Map the Customer Journey

How2CitNOW: How to Bridge the Digital to Physical Gap

How2CitNOW: Top Tips for Creating Sales Videos

Workshop Star of the Month – September 2020

Sales Star of the Month – September 2020

How2CitNOW: Top Tips for Creating Workshop Videos

How2CitNOW: A Guide to the Sales Vehicle Walkaround

How2CitNOW: Sending an Appointment Confirmation Video

How2CitNOW: Sending a Service Department Introduction Video

How2CitNOW: Sending a Thank You Video

How2CitNOW: The Importance of Investing Time in Video

How2CitNOW: Promoting Features and Benefits with Video

How2CitNOW: The Importance of Communication in the Workshop

How2CitNOW: Simple Tips for Vehicle Presentations

How2CitNOW: The Benefits of Multipart for Sales Videos

How2CitNOW: Building Your Confidence on Camera

Keeping you Connected – Contactless Pre & Posts

Keeping You Connected – Setup at Home

Keeping You Connected – No Vehicle Enquiry Response

Keeping You Connected – Virtual Handover Demo

How2CitNOW: A Guide to the Technician Walkaround

How2CitNOW: Simple Tips for Effective Sales Videos

How2CitNOW: Equipment for Better Workshop Videos

How2CitNOW: The Power of Personalised Video in Sales

How to look good on videos from home

CitNOW Top Tips – Props and Aids for Workshop

CitNOW Image and Video Tips – Web

CitNOW Image and Video Tips – Workshop

CitNOW Image and Video Tips – Sales

Video of the Month

Video of the Month – March 2020

Video of the Month

Video of the Month – February 2020

Video of the Month

Video of the Month – January 2020

Video of the Month

Video of the Month – December 2019

Video of the Month

Video of the Month – November 2019

Make Videos Magic Flyer

CitNOW Top Tips – Make your videos magic

CitNOW SMS Flyer

CitNOW Overview – SMS

CitNOW Amber Follow Up Flyer

CitNOW How To Guide – Amber Follow Up

How to Guide: Group Level Dashboard

CitNOW How To Guide – Dashboard for Group Level

Dashboard for Workshop Quick Start Guide

CitNOW How To Guide – Dashboard for Workshop

Dashboard for Sales Quick Start Guide

CitNOW How To Guide – Dashboard for Sales

Manage Users Quick Start Guide

CitNOW How To Guide – Manage Users

Rate This Video Quick Start Guide

CitNOW How To Guide – Rate This Video

Video of the Month

Video of the Month – October 2019

How to: Web Review

CitNOW Dashboard Guide

CitNOW Overview – Dashboard

Understanding the Modern-Day Buying Journey report

Understanding the Modern-Day Buying Journey – 2019 Report

Evolution of the Car Buyer 2019 Report - Feature Image

Evolution of the Car Buyer – 2019 Report

Manage Users Quick Start Guide

EY Automotive Retail 2030

Video of the Month

Video of the Month – September 2019

Video of the Month

Video of the Month – August 2019

Video of the Month

Video of the Month – July 2019

Video of the Month

Video of the Month – June 2019

Video of the Month

Video of the Month – May 2019

Video of the Month

Video of the Month – April 2019

Workshop Professional of the Future 2019 Report - Feature Image

Workshop Professional of the Future – 2019 Report

Multipart

CitNOW Multipart Demonstration

Video of the Month

Video of the Month – March 2019

web shotlist banner

CitNOW – Testimonial – Web Shotlist

winter 2019 product release banner

CitNOW Winter Release 2019 Video

web shotlist banner

CitNOW Winter Release 2019 – How to Guide – Web Shotlist

theme builder banner

CitNOW Winter Release 2019 – How to Guide – Theme Builder

Video of the Month

Video of the Month – January 2019

Video of the Month

Video of the Month – December 2018

2018 video stats banner

CitNOW 2018 Video Stats

Video of the Month

Video of the Month – November 2018

Autumn 2018 product release banner

CitNOW Autumn Release 2018 Video

web image hints and tips banner

CitNOW Autumn Release 2018 – How to Guide – Web Imaging Hints & Tips

communications builder banner

CitNOW Autumn Release 2018 – How to Guide – Comms Builder

Product Updates

CitNOW Android

The used car buyer report photo

Year of the Used Car – 2018 Report

Close up of a man, from the Schomp testimonial video

Testimonial – Schomp Automotive Group

Close up of a woman in the drivers side of a grey car with a man in the passenger side

CitNOW Homepage Video

Woman holding a CitNOW awards winner certificate in front of the dealership sign

Best Overseas CitNOW Video 2018

CitNOW CEO, Alistair Horsburgh presenting awards certificate to a man and woman

Most Creative CitNOW Video 2018

CitNOW awards winner, CEO Alistair Horsburgh presenting the certificate

Best Workshop CitNOW Video 2018

CitNOW awards winner, CEO Alistair Horsburgh presenting the certificate

Best Overall CitNOW Video 2018

Customer Delight banner

Video through the customer lifecycle

CitNOW Sales app Product Guide

CitNOW Product Flyer – Sales App

CitNOW Bodyshop app Product Guide

CitNOW Product Flyer – Bodyshop App

CitNOW Web app Product Guide

CitNOW Product Flyer – Web App

CitNOW Workshop app Product Guide

CitNOW Product Flyer – Workshop App

Web top tips feature image, animated man recording a video of a car

CitNOW Top Tips – Web

Close up of woman working at her desk looking at her computer screen

CitNOW – Keyloop Integration

CitNOW 2018 awards event

CitNOW Video Awards 2018 Recap

Animated car

CitNOW is Complicated