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Resources

Imparting our video and digital knowledge and expertise.

Videos

How2CitNOW: Creating the Best First Impression

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Videos

Sales Star of the Month – August 2021

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Videos

Workshop Star of the Month – August 2021

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White Papers

The Evolution of the Digital Workshop – 2021 Report

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Product Updates

Tilt detection for consistent, professional listing assets

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Videos

How2CitNOW: Capture Better Images with Zoom by Default

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Product Updates

Take control: group-level video reports now live

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Videos

Sales Star of the Month – July 2021

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Videos

Workshop Star of the Month – July 2021

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Videos

CitNOW Video Star – Gates Ford Enfield

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Videos

CitNOW Video Star – Rybrook Stratford MINI

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Videos

How2CitNOW: Capturing Effective 360 for Online Listings

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Product Guides

CitNOW Scoring Guide – Sales App

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Videos

Sales Star of the Month – June 2021

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Videos

Workshop Star of the Month – June 2021

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Product Guides

The 10-point checklist for making great videos

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Videos

How2CitNOW: Capturing Effective Videos for Online Listings

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Videos

Sales Star of the Month – May 2021

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Videos

Workshop Star of the Month – May 2021

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Videos

How2CitNOW: Capturing Great Online Assets

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Videos

Sales Star of the Month – April 2021

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Videos

Workshop Star of the Month – April 2021

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Product Guides

CitNOW Overview – Live and Pre-recorded Videos

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Videos

CitNOW Product Explainer Video – Workshop

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Videos

How2CitNOW: Capturing Effective Images for Online Listings

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Product Guides

CitNOW Overview – Desktop

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Videos

Sales Star of the Month – March 2021

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Videos

Workshop Star of the Month – March 2021

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Videos

CitNOW Video Star – TrustFord Lisburn

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Videos

CitNOW Video Star – Arden Maidstone MINI

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Videos

CitNOW Video Star – Mercedes-Benz of Cardiff

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Videos

CitNOW Video Star – JCT600 Approved Bradford

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Videos

CitNOW Video Star – TrustFord Wilmslow

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Videos

CitNOW Video Star – Porsche Centre Kendal

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Videos

CitNOW Video Star – Simpsons ŠKODA Preston

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Videos

CitNOW Video Star – Rybrook Volvo Preston

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Videos

CitNOW Video Star – Marshall Volkswagen Van Centre Bridgwater

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Videos

Sales Star of the Month – February 2021

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Videos

Workshop Star of the Month – February 2021

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Accelerating the Digital Customer Experience Report
White Papers

Accelerating the Digital Customer Experience – 2021 Report

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Videos

Sales Star of the Month – January 2021

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Videos

Workshop Star of the Month – January 2021

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Videos

How2CitNOW: Decreasing Your Time to Web

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Videos

How2CitNOW: Creating a Multi-Channel Strategy for Your Dealership

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Videos

How2CitNOW: Getting the Most out of CitNOW Web

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Videos

How2CitNOW: Utilising the Power of Video Reporting

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Videos

How2CitNOW: Embedding CitNOW into Your Marketing Process

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Videos

How2CitNOW: Improving Business Efficiency in the Workshop

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Videos

How2CitNOW: Transforming Your Team into Video Stars

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Videos

Workshop Star of the Month – November 2020

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Videos

Sales Star of the Month – November 2020

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Videos

How2CitNOW: Handling Objections to Making Videos

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Videos

How2CitNOW: Tips for Managers to Engage their Teams

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Videos

How2CitNOW: How to Maximise the Value of Your Videos

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Videos

How2CitNOW: How to Engage Your Customers Using Video

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Videos

Workshop Star of the Month – October 2020

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Videos

Sales Star of the Month – October 2020

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Videos

How2CitNOW: Addressing Dealership Pain Points

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Videos

How2CitNOW: How to Map the Customer Journey

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Videos

How2CitNOW: How to Bridge the Digital to Physical Gap

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Videos

How2CitNOW: Top Tips for Creating Sales Videos

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Videos

Workshop Star of the Month – September 2020

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Videos

Sales Star of the Month – September 2020

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Videos

How2CitNOW: Top Tips for Creating Workshop Videos

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Videos

How2CitNOW: A Guide to the Sales Vehicle Walkaround

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Videos

How2CitNOW: Sending an Appointment Confirmation Video

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Videos

How2CitNOW: Sending a Service Department Introduction Video

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Videos

How2CitNOW: Sending a Thank You Video

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Videos

How2CitNOW: The Importance of Investing Time in Video

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Videos

How2CitNOW: Promoting Features and Benefits with Video

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Videos

How2CitNOW: The Importance of Communication in the Workshop

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Videos

How2CitNOW: Simple Tips for Vehicle Presentations

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Videos

How2CitNOW: The Benefits of Multipart for Sales Videos

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Videos

How2CitNOW: Building Your Confidence on Camera

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Videos

Keeping you Connected – Contactless Pre & Posts

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Videos

Keeping You Connected – Setup at Home

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Videos

Keeping You Connected – No Vehicle Enquiry Response

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Videos

Keeping You Connected – Virtual Handover Demo

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Videos

How2CitNOW: A Guide to the Technician Walkaround

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Videos

How2CitNOW: Simple Tips for Effective Sales Videos

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Videos

How2CitNOW: Equipment for Better Workshop Videos

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Videos

How2CitNOW: The Power of Personalised Video in Sales

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Product Guides

How to look good on videos from home

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Product Guides

CitNOW Top Tips – Props and Aids for Workshop

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Product Guides

CitNOW Image and Video Tips – Web

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Product Guides

CitNOW Image and Video Tips – Workshop

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Product Guides

CitNOW Image and Video Tips – Sales

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Video of the Month
Videos

Video of the Month – March 2020

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Video of the Month
Videos

Video of the Month – February 2020

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Video of the Month
Videos

Video of the Month – January 2020

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Video of the Month
Videos

Video of the Month – December 2019

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Video of the Month
Videos

Video of the Month – November 2019

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Make Videos Magic Flyer
Product Guides

CitNOW Top Tips – Make your videos magic

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CitNOW SMS Flyer
Product Guides

CitNOW Overview – SMS

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CitNOW Amber Follow Up Flyer
Product Guides

CitNOW How To Guide – Amber Follow Up

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How to Guide: Group Level Dashboard
Product Guides

CitNOW How To Guide – Dashboard for Group Level

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Dashboard for Workshop Quick Start Guide
Product Guides

CitNOW How To Guide – Dashboard for Workshop

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Dashboard for Sales Quick Start Guide
Product Guides

CitNOW How To Guide – Dashboard for Sales

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Manage Users Quick Start Guide
Product Guides

CitNOW How To Guide – Manage Users

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Rate This Video Quick Start Guide
Product Guides

CitNOW How To Guide – Rate This Video

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Video of the Month
Videos

Video of the Month – October 2019

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CitNOW Web app logo
Videos

How to: Web Review

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CitNOW Dashboard Guide
Product Guides

CitNOW Overview – Dashboard

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Understanding the Modern-Day Buying Journey report
White Papers

Understanding the Modern-Day Buying Journey – 2019 Report

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Evolution of the Car Buyer 2019 Report - Feature Image
White Papers

Evolution of the Car Buyer – 2019 Report

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Manage Users Quick Start Guide
Product Guides

EY Automotive Retail 2030

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Video of the Month
Videos

Video of the Month – September 2019

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Video of the Month
Videos

Video of the Month – August 2019

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Video of the Month
Videos

Video of the Month – July 2019

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Video of the Month
Videos

Video of the Month – June 2019

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Video of the Month
Videos

Video of the Month – May 2019

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Video of the Month
Videos

Video of the Month – April 2019

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Workshop Professional of the Future 2019 Report - Feature Image
White Papers

Workshop Professional of the Future – 2019 Report

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Multipart
Videos

CitNOW Multipart Demonstration

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Video of the Month
Videos

Video of the Month – March 2019

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web shotlist banner
Videos

CitNOW – Testimonial – Web Shotlist

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winter 2019 product release banner
Videos

CitNOW Winter Release 2019 Video

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web shotlist banner
Videos

CitNOW Winter Release 2019 – How to Guide – Web Shotlist

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Videos

CitNOW Winter Release 2019 – How to Guide – Theme Builder

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Video of the Month
Videos

Video of the Month – January 2019

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Video of the Month
Videos

Video of the Month – December 2018

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2018 video stats banner
Videos

CitNOW 2018 Video Stats

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Video of the Month
Videos

Video of the Month – November 2018

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Autumn 2018 product release banner
Videos

CitNOW Autumn Release 2018 Video

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web image hints and tips banner
Videos

CitNOW Autumn Release 2018 – How to Guide – Web Imaging Hints & Tips

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communications builder banner
Videos

CitNOW Autumn Release 2018 – How to Guide – Comms Builder

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Android logo
Product Updates

CitNOW Android

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The used car buyer report photo
White Papers

Year of the Used Car – 2018 Report

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Close up of a man, from the Schomp testimonial video
Videos

Testimonial – Schomp Automotive Group

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Close up of a woman in the drivers side of a grey car with a man in the passenger side
Videos

CitNOW Homepage Video

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Woman holding a CitNOW awards winner certificate in front of the dealership sign
Videos

Best Overseas CitNOW Video 2018

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CitNOW CEO, Alistair Horsburgh presenting awards certificate to a man and woman
Videos

Most Creative CitNOW Video 2018

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CitNOW awards winner, CEO Alistair Horsburgh presenting the certificate
Videos

Best Workshop CitNOW Video 2018

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CitNOW awards winner, CEO Alistair Horsburgh presenting the certificate
Videos

Best Overall CitNOW Video 2018

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Customer Delight banner
Videos

Video through the customer lifecycle

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CitNOW Sales app Product Guide
Product Guides

CitNOW Product Flyer – Sales App

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CitNOW Bodyshop app Product Guide
Product Guides

CitNOW Product Flyer – Bodyshop App

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CitNOW Web app Product Guide
Product Guides

CitNOW Product Flyer – Web App

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CitNOW Workshop app Product Guide
Product Guides

CitNOW Product Flyer – Workshop App

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Web top tips feature image, animated man recording a video of a car
Product Guides

CitNOW Top Tips – Web

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Close up of woman working at her desk looking at her computer screen
Videos

CitNOW – Keyloop Integration

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CitNOW 2018 awards event
Videos

CitNOW Video Awards 2018 Recap

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Animated car
Videos

CitNOW is Complicated

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