See all our latest news, blogs and events here.
Hi there, Welcome to the latest update from CitNOW. In this quarter’s newsletter, we’ll offer our …
The use of video in automotive retailing and aftersales increased sharply last year, with CitNOW’s Sales and Workshop…
Our Best Workshop Video winner for our Digital Spotlight Awards 2023 is now revealed.
Our Best Sales Video winner for our Digital Spotlight Awards 2023 is now revealed.
Hi there, We are delighted to announce the launch of our new Quarterly Newsletter, delivering …
CitNOW, the digital communications specialist and part of CitNOW Group, has partnered with the BMW Group …
We are delighted to be attending AM Live again this year along with other members of …
Making your lives, and your customer’s lives easier is just as important to us as it …
We’re always looking to develop the capabilities and efficiencies of our solutions, and are therefore delighted…
Hi there, There’s lots to update you on this month including our latest blog – Creating …
An omnichannel customer experience is often seen as a way of putting the customer first, mainly …
Hi there, It’s a big month at CitNOW, with innovation everywhere you look, as we continue …
At CitNOW, we care about great automotive videos that resonate with customers just as much as …
Hi there, We’re always working hard to expand the capabilities of our solutions, and we’re delighted …
The automotive industry is evolving, with retailers trialling new strategies to drive innovation and boost efficiency…
The use of video within automotive sales and aftersales has expanded to become a core part …
Video has become an increasingly integral part of the automotive sales process in recent years, especially …
Hi there, There’s certainly a lot to celebrate at CitNOW this month as we proudly announce …
For the first time ever, retailers’ forecourt stock of electric vehicles (EVs) is surpassing customer demand. …
We are absolutely delighted to have won Supplier of the Year in the AM Awards 2023. …
We hope you all enjoyed the recent bank holiday weekend in celebration of the King’s Coronation, …
We are delighted to have been shortlisted for Supplier of the Year in the AM Awards …
CitNOW, the leading digital communications specialist in automotive retailing, has announced the winners of its 2022…
Positive, enjoyable retail experiences have become a high priority for customers’, and car buying is certainly…
We’ve got lots of success to celebrate at CitNOW this month – not only for ourselves, …
The event, hosted by the NFDA, is in its 12th year and is aimed at addressing …
Brook Oram, Epsom Audi
Kris Bell, Marshall Jaguar Land Rover Newbury
Claire Anderson, Fairfield BMW
The cost of living crisis is showing no signs of abating, and it’s already having a …
This month, we’ve got plenty of insights and information for you: helping to transform your sales …
We love celebrating the best in automotive video and seeing all the entries we receive year …
New research has highlighted how video continues to have a very significant impact on purchase decisions …
With Valentine’s Day approaching, what better time to celebrate the videos we love? As you continue …
As 2023 gets underway, we’ve had a chance to look back on what was a remarkable …
As 2023 gets underway, we’ve had time over the festive break to reflect on the past …
Firstly, let me say how great it was to see so many of you at AM …
CitNOW, the leading digital communications specialist in automotive retailing, has become one of the first official…
Now more than ever before, car buyers expect purchasing journeys that are multi-channel and hybrid in …
With AM Live just around the corner, we are excited to announce that the CitNOW Group …
We are pleased to be attending AM Live along with the other members of CitNOW Group …
Our mission as a product team is to develop technology that helps retailers like you save …
Driving credibility, customer satisfaction and loyalty is a key area for workshops looking to grow and …
This month, we’re focusing on how video can make a difference to the customer experience. After …
With the production of petrol and diesel-powered vehicles banned from 2030, car buyers are turning to …
We are pleased to announce that RTC has joined the CitNOW Group family. RTC is a …
With lots of enquiries coming your way ahead of the new 72-plate registration, there’s plenty you …
CitNOW Group has secured significant new investment from leading mid-market private equity investor Livingbridge,…
CitNOW Group has recently worked in partnership with Auto Retail Network to examine technology and process …
The used car market is undergoing a market correction of sorts, with enquiries and general demand …
It’s vital for all of us to stay on the pulse of changing customer expectations, and …
In every type of retail, experiences are increasingly faceless and digital. This can make it more …
We’re delighted to have won the AM Awards Supplier of the Year category for the third …
Lead times of new cars, from order to handover, are longer than ever. As you are …
We’ve worked hard to increase the innovation within all of our solutions, across CitNOW, Dealerweb and …
The technology available inside the cars of today is playing a bigger and bigger role in …
We’re delighted to have announced all the winners and highly commended entries from our 2021 Digital …
As automotive retailing becomes a more omnichannel experience, it’s important that businesses consider how their…
The CitNOW Group is continuing to expand its international portfolio with the acquisition of Web1on1, Europe’s…
CitNOW, the automotive retail industry’s leading communications specialist, has announced the latest winners of its…
Jack Howard, Sycamore MINI Peterborough
Phil Barret, Specialist Cars BMW Tring
Miguel Edie, Mercedes-Benz of Leicester
Tom Rush, Listers BMW MINI Boston
Joe Peacock, Dick Lovett Bristol BMW
Nick Giles, Specialist Cars BMW Workshop Tring
Emily Fisher, Cotswold Cheltenham MINI
Jessica Richardson, Sytner BMW Nottingham
TJ Costis, Sytner Sunningdale MINI
In every part of retail, customer expectations are changing, and car buying is no exception to …
CitNOW and Dealerweb, both part of the CitNOW Group, have integrated elements of their flagship systems …
March is new registration month, and it’s a golden opportunity to use video to make the …
As with other areas of retail, digital transformation is changing automotive sales at a rapid rate. …
Video production in automotive retailing continues to reach record levels, with more than 12.1 million CitNOW …
Retail has become more digitised and personalised in recent years thanks to technology, and the automotive …
This month, we’re focusing on how we can help you get even more from your CitNOW …
Video as part of the sales and aftersales process is reaching record levels. Whether you are …
A great sales or workshop video is about so much more than just getting in front …
Happy New Year! We’re excited about moving forward in 2022 and providing further technology and product …
On Friday, December 9, 2021, a new vulnerability was disclosed in the Apache Log4j module. This …
A consumer survey conducted by the CitNOW Group found that more than half (57%) of car …
We’re currently in the process of launching a new generation of our range of apps, to …
As this is our last newsletter for 2021, we’d like to wish everyone an enjoyable festive …
At a time of great change in consumer behaviour, it’s the businesses that are responding and …
We’re pleased to announce a brand new look for our suite of apps. Following months of …
CitNOW, the digital communications specialist, has passed the landmark total of 60 million videos produced using…
Video has clear benefits for both retailers and customers in any situation, including in crucial decision-making…
As we come towards the end of the year, we’re looking ahead towards how our increasing …
Video use by automotive retailers has continually grown over several years, to the point where its …
We are pleased to be sponsoring AM’s exclusive motor retail event, AM Live on November 11th at …
Customers want more convenience, information and transparency when they deal with workshops, so that they have …
I’d like to firstly say a huge thank you to everyone who voted for us as …
As part of our ongoing efforts to support charities and the automotive community, our Executive Director, …
Video has gained a lot of traction over the years as a useful tool for dealerships …
Throughout a year and a half of intermittent regional and national lockdowns, we’ve seen many businesses …
It’s hard to remember a time that has been as challenging for the automotive sector as …
As summer turns towards autumn and the initial challenges of reopening subsides, it’s time to explore …
No longer is personalisation a ‘nice to have’ feature within automotive sales processes and customer experiences.…
There has never been a better time to review your customer experience journey given the continuous …
Bumper has announced a major expansion of its partnership with CitNOW which will see its Buy-Now-Pay-Later …
We are delighted to be shortlisted for the AM Awards in their “Supplier of the Year” …
There are many factors out there right now that are affecting how car dealerships are operating. …
Relative normality is back with us all and it’s clear that the videos you’re all creating …
The CitNOW Group has launched its first ever Graduate Programme to recruit new talent interested in …
Are you currently suffering from a huge backlog of customers waiting to collect the new cars …
As things begin to return to something approaching normality and the ebb and flow of pent-up …
Having worked to improve customer experience in the motor industry for more than 20 years, my …
Carol Fairchild, having worked in the industry for over 20 years and in her current role …
Polish up your video presentation skills to help engage customers with our 10-point checklist. We look …
With so many dealers competing, a seamless, transparent and trust-inducing part exchange experience could really set…
The CitNOW Group is growing its international footprint with the acquisition of Quik, an integrated dealership …
Quik. is an integrated cloud-based SaaS company that has pioneered industry-leading digital service technology in the…
The Great British summer is (just about!) upon us now, and with restrictions continuing to ease, …
Tootle, a new online sales platform, has launched today to simplify the part exchange process for …
The only true way to fully understand how successful your videos are is to get feedback …
Promotional events have formed a major part of a car retailer’s sales strategy for decades, and …
We’ve seen our video numbers soar to new heights already this year, with over 3 million …
Drive Motor Retail Group has announced a substantial expansion of its partnership that will see CitNOW’s …
Retailers can now open their doors to the public once again, however the digital tools that …
In pursuit of moving diversity and inclusion (D&I) forward in the automotive industry, Auto Trader and …
Motor retailers could be missing a key opportunity to communicate effectively with female car buyers at …
2021 marks the launch of our all-new awards programme, the Digital Spotlight Awards, which celebrates the …
After more than a year of turbulence and uncertainty, it seems that there is now light …
For many people, buying a new car will be one of the biggest and most important …
Spring is very much in the air, and with lockdown restrictions gradually being eased, there’s much …
The global focus on reducing emissions and limiting the impact of the automotive industry on the …
Every customer is different, and meeting all customers’ needs can therefore be tricky. That’s why it …
In our recent research, which polled over 1000 car buyers, we discovered a surprising statistic: women …
Every day, we’re bowled over by how our CitNOW users are taking full advantage of the …
We are pleased to be supporting the Autocar’s Drivers of Change initiative again in 2021. The …
We all know that March usually means only one thing: new registration month. However whilst new …
Recommended for Aftersales Managers, Service Managers, Service Advisors, Technicians and Video Takers. Remote training…
Recommended for Sales Managers, Sales Executives, Sales Advisors, Product Consultants and Video Takers. Remote training…
Recommended for Marketing Managers, Sales Managers, Digital Managers, Sales Executives and Video Takers. These sessions…
Recommended for Aftersales Managers, Service Managers, Service Advisors, Technicians and Video Takers. These sessions…
Almost half of consumers (47%) say they don’t know enough about electric vehicles (EVs) to feel …
March is just around the corner – usually one of the busiest times of the year …
It’s no secret – the automotive buying process is now more digital than ever. In fact, …
I’m pretty sure we are all fed up of hearing the term “customer first” or “customer …
As a new year gets underway in earnest, we’re taking a look at how customer attitudes …
“Possibly the best example of improving the customer experience in 2020.”
Live video sessions between motor retailers and customers have increased dramatically over recent months in response…
CitNOW, the automotive industry’s leading communications specialist, has launched its new Digital Spotlight Awards,…
In the world we live in today, almost every engagement you have with a customer will …
The practice of buyers researching prospective car purchases online has been commonplace for almost as long …
While last year was a challenging one for the automotive industry and the world as a …
Our Most Creative CitNOW Award for 2020 goes to David Richardson and Mohammed Choudhury at Mercedes-Benz …
Our 2020 Best Workshop CitNOW award goes to Louis Evans of SMC Ford Gravesend in Kent. …
The CitNOW Group has completed the acquisition of Dealerweb , a leading provider of showroom systems. …
We’ve seen lots of excellent sales-focused videos recorded by our CitNOW customers this year, but one …
CitNOW, the automotive industry’s leading digital communications specialist, has launched Clarity powered by Dolby.io,…
You don’t need me to tell you that this has been a difficult year for dealerships …
Great workshop communication is built on clarity of description that strips out the jargon and puts …
All dealerships have had to adapt to the new wave of COVID-related restrictions, and in our …
The second wave of COVID-19 lockdowns and restrictions have forced car dealerships to adapt once again, …
Video has been rated by vehicle retailers as the most important ‘digital tool for dealership operations’ …
All over the UK, car dealerships have been placed under further restrictions as the second wave …
The way we all live has changed drastically in 2020, and the way in which we …
Car dealerships across the UK are having to deal with a curveball of COVID-19 restrictions being …
We’re always delighted to see workshop technicians who go the extra mile and take the initiatives …
The October award for CitNOW Sales Star of the Month deservedly goes to Paul Stocks at …
It wasn’t so long ago that the limit of in-car technology was a cassette player (remember …
We are delighted to be shortlisted for two industry awards being announced in November.
There is no doubt that the impact of Covid-19 has changed the way we communicate as …
The pandemic has changed consumer attitudes in virtually every sector, and every consumer-facing business has had…
CitNOW is integrating its industry-leading personalised video communications tool with Keyloop’s Autoline Revision…
I think we’d all agree that 2020 has been a year of unprecedented change and challenges. …
At a time when face-to-face car handovers are challenging, video handovers are “the next best thing”. …
This month’s thoroughly deserved Workshop Star of the Month crown goes to Louis Evans of SMC …
In the first blog of this series, we discussed the role of loyalty in the post-pandemic …
Historically, loyalty has played a huge role in car buyers’ decision-making processes. If a customer was …
Efficiency has always been an important part of a successful business. As organisations in the automotive …
CitNOW, the automotive industry’s leading digital communications specialist, has created How2CitNOW, a weekly video…
A new integration between iVendi and CitNOW allows a sophisticated range of finance options to be …
As the industry looks for digital solutions to help them adapt to the recent unprecedented challenges, …
Hub 365 will leverage the combined services, software and insight of the automotive industry’s leading suppliers…
CitNOW has announced a new partnership with Auto Service Finance (ASF) that will allow consumers greater …
CitNOW is introducing a range of product enhancements that will enable retailers to expand the contactless …
In this blog, we’ll take a look of the current state of play, and explore how …
Buying a car tends to be considered as more of a rational purchase, which means it’s …
As the HR & Academy Director for CitNOW, creating an environment where our people want to …
To say that the last two weeks of March were a blur is an understatement. #contactlessconnections
Never before has there been such a sudden and dramatic change to global buying habits as …
Despite an extremely challenging few months, the automotive industry can now breathe a little easier – …
The current pandemic has been one of the most difficult challenges the automotive industry has had …
With over 20 years working in Automotive (many of those years leading teams focused on customer …
With the automotive industry slowly coming out of lockdown measures, how have the first few weeks …
As the wheels of the automotive industry begin to start turning again, retailers and OEMs are …
It goes without saying that the last few months have been extremely challenging for the automotive …
CitNOW has launched a new live video feature for retailers within it’s CitNOW Sales and Workshop …
Even during these challenging times, there are plenty of signs that customers are still actively planning …
Workshops across the UK, and around the world, have remained open to ensure key workers stay …
In a matter of weeks the lives of all of us have been turned upside down. …
In the UK and across the globe, increasingly strict social distancing measures have left many questioning …
There’s no getting around it. The next few weeks and months are going to be challenging …
As part of CitNOW’s commitment to supporting its customers and the industry, the company has announced …
We have been working closely with our markets around Europe who are much further into the …
Automotive videos don’t only give the opportunity to show a car’s best bits – they’re also …
Jordan Poucher, from Shelbourne Motors in Newry is the winner of February’s Video of the Month …
The CitNOW Awards 2020 are now open for nominations. What will the judges be looking for? …
Not to be too doom-and-gloom or anything – but we can all recognise that the automotive …
CitNOW has won the ‘Idea of the Year’ accolade at the AUTOpro Awards. Held by leading …
CitNOW wins prestigious ‘Supplier of the Year’ accolade at 2020 AM Awards
Business & Innovation magazine has rated CitNOW as one of the top exporters in the Oxfordshire …
Our latest research reveals that customers highly value great experiences, which means businesses need to provide…
In our latest blog series, Consumer of the Next Decade, this first blog of four explores …
The first of 2020’s Video of the Month goes to Patrick Barylski from JCT600 Premium Collection …
In this blog we’re going to take a look at the winners from each award category …
In this blog we’ll explore why dealerships should try to maintain a human touch in the …
CitNOW has proudly made the AM Awards 2020 shortlist
At its fifth annual Video Awards ceremony. CitNOW has revealed the top automotive videos made using the …
CitNOW has revealed a group of industry-leading figures as the judging panel for its 2019 Video …
CitNOW has appointed Carol Fairchild as Chief Customer Officer (CCO), stepping up from her former role …
As a general rule of business, customers have always been easier to keep than to find. …
The last of our Video of the Month Awards for 2019 goes to Roger at Listers …
With the 2019 CitNOW Awards shortlist now revealed, we thought we’d take a look at some …
“It takes an age to build, a second to break and forever to repair.” We’re not …
When we wrote our 2018 update, video had truly come into its own, but in 2019 …
In years gone by, a tank full of petrol and some free car mats could put …
CitNOW has announced the shortlisted entries that will compete to win at the 2019 Video Awards …
November’s Video of the Month gave a really polished and professional impression. By keeping the camera …
You don’t need us to tell you that technology has changed the game for the automotive …
CitNOW is sponsoring Drivers of Change, a new initiative for the automotive sector, as video continues …
CitNOW will be attending AM Live on November 7th, one of the UK’s biggest industry events …
Our regular newsletters are an easy way to keep up to date with our latest developments …
When the customer received this personal video communication from Nicole Mcilwaine of Renault Newtownards in Northern…
Here are a few insights from our CEO Alastair Horsburgh, to give a taste of what …
Find metrics that measure your business’ productivity through its use of video. The CitNOW dashboard tells …
Our CitNOW Awards, taking place in January 2020, are now closed for this year’s submissions. The …
Drive Vauxhall wanted to ensure its retailers were making the best use of video to maximise …
CitNOW, the leading provider of automotive video technology, is offering a final call for nominations into …
Ewan West at Porsche Centre Cardiff delivers a friendly and personable video walk-round of the 911 …
CitNOW has been named the ‘Video Provider of the Year’ at the Car Dealer Power Awards.
Students from the Maasai community in Kenya are making good use of legacy laptops following our …
Relevance, rather than price, is now driving how consumers search for their next vehicle. Digital assets …
Nearly two thirds of UK drivers prefer to approve repair work remotely, according to new research …
CitNOW’s partnership with Auto Trader has seen its 360-degree imagery technology fully integrated into the digital…
Harry Cooper of Peter Cooper Volkswagen in Portsmouth uses video to bridge the gap between the …
We’re at AM Live for the fourth year running and we’re using the platform to showcase …
Fuel will move from second place consideration when car buyers bought their current car to top …
More than a quarter of car buyers are likely to visit a retailer’s website first when …
CitNOW has released its summer update, introducing several new features to its suite of apps to …
With almost a third (32%) of car buyers saying they are comfortable purchasing a vehicle entirely …
UK drivers now consider a car’s powertrain to be the most important factor during the purchasing …
72% of customers share good experiences with others. Our Masterclass sessions are designed to help dealerships …
Today’s car buyer is more interested in how the car drives and fuel type, but tech …
With the customer’s onsite visit taking place the next day, sales executive Blake Edgington was quick …
Today, the most important consideration when choosing a car is how the car drives, according to …
Service customers prefer human contact when booking their car in for a routine service, the latest …
Most buyers are not yet ready to purchase their next car online as the dealership remains …
Massively important to today’s car buyers are the complete automotive retail experience – online and in-store.
SMS is an easy and proven solution to increase views and maximise the value of your …
Sales executive Rob from Inchcape Used Cars in Burton-on-Trent is a strong believer in using video …
More people expect to visit a dealership as part of the car-buying process than from a …
In our latest research paper, Evolution of the Car Buyer, we looked into how car buyer …
Car-buyers are more inclined to visit dealerships than ever according to a study which suggests car …
A study by CitNOW* has revealed that 61% of automotive professionals have seen an increase in …
Even though his customers were due to test drive the vehicle later the same day Anthony …
Ranking eighth in The Sunday Times’ prestigious list of the UK’s fastest-growing SME exporters, CitNOW has …
Nine out of ten motor industry professionals believe working with technology will be an increasingly important …
Nearly half of workshop technicians believe that they will need electric and hybrid technology know-how more …
The use of personalised videos in the automotive industry hit a major new landmark in March, …
CitNOW has partnered with charity Eyieunoto Nabaya, a self-help group located 100 km southwest of the …
If you thought it would be challenging to communicate by video to a deaf customer, Adam …
One in five automotive sector professionals believe personalised video expertise will be among the most important…
Video distribution channels will evolve from the current email and SMS to incorporate apps, as OEMs …
CitNOW hosted almost 10 million videos on its platform in 2018 alone, reflecting video’s mainstream status …
In a crowded and competitive marketplace where businesses are striving to deliver the very best for …
Drive Vauxhall has partnered with CitNOW to deliver a Group-wide video learning programme, including a two-week …
A personal video message from Bradleigh Owen of Halliwell Jones North Wales provides the prospective car …
Video has an important role to play in the wider adoption of EVs, as dealers will …
Sponsor CitNOW’s platform used in hard-fought finale “Video is here to stay” according to Sytner’s Director…
Part of our Winter Release, the ‘Web assets into Sales VPP’ feature has been developed to …
New technologies such as the connected car and autonomous driving alongside the emerging wider adoption of …
Automotive professionals have serious concerns about cyber security in their organisations and in connected vehicles,…
We will be supporting Sytner Group’s Elite Technician Challenge next month! We are going to be …
With the March plate change month almost upon us, fast turnaround of stock to web to …
Excited about the arrival of 5G? We are! Faster and with the ability to stream more …
Video VHC – clear and accessible Steve Absolom at Lancaster Reading takes the customer through the …
We’re here to make sure your video toolkit is working as it should and that you know …
Our first newsletter of the year includes a look at some of the video trends which …
How do I add a new team member to CitNOW? At CitNOW we make our software …
Master technician Andy O’Grady delivers a friendly yet highly professional video presentation providing easy to…
Learning that’s Simpler, Faster, Scaleable and Long Lasting The CitNOW Academy has been an important cog…
– What do you do as Customer Success team leader? My role focuses on supporting CitNOW’s …
It’s that time of year when we start looking forward to the next as we try …
When Google starts talking about video as a game changer in the automotive industry, it’s time to sit …
Video has come into its own in 2018 with retailers utilising the platform in all manner …
What’s the best way to get in touch with CitNOW Customer Service? The best way to …
Proactive Tom Garrison of Sandicliffe Ford Leicester has put together a ‘thank-you’ for your custom video providing…
Used car buyers increasingly relying on video to decide their next car purchase, with nearly one …
Carol Fairchild joins CitNOW with 18 years of experience in the automotive industry New Commercial Director …
Two thirds rate bodywork imagery as essential when buying used cars Bodywork imagery more important than …
CitNOW has bolstered its platform with several new features to enhance personalisation and image quality, as …
With the smartphone keeping us ever more connected on the go, it’s little wonder that a …
CitNOW was video best practice sponsor at AM’s one-day event where we spent the day discussing video, …
As the year draws to a close a range of automotive data providers including Cazana, Dealerweb and Manheim …
Proactive prospecting Video messaging is adapted by the proactive sales team at Barretts Canterbury MINI to …
According to AutoVHC only 15% of vehicles with amber work flagged left the dealership with the …
Norwich-based workshop Robinsons SKODA has seen approvals for amber work identified as part of the eVHC …
We’ve teamed up with learning management software providers Eloomi to take our Academy training to the …
Nearly three quarters of buyers most concerned about mechanical reliability in used car market CitNOW study …
We are seeing more and more creative uses of video. Here Jane Kerins at Ford retailers …
Nearly three quarters of used car buyers expect customer service to be as good as when …
Automotive video pioneer shortlisted in The Telegraph Trade Awards 2018 CitNOW named among UK’s Best International…
David Guillory brings over 35 years of experience in automotive retailing to the role As a …
Research reveals at least half of buyers turning to the used market for their next purchase …
Digital tech companies are driving change in the automotive retail sector and CitNOW is one of …
Why is it important to keep iOS software up to date? My phone and iPod work …
Retailers never cease to impress us and we are increasingly seeing more innovative uses of video …
With September nearly closed, retailers will have worked tirelessly to deliver ‘68’ plate cars to exceed …
CitNOW ranked among Britain’s fastest-growing tech companies Automotive video innovator named among tech elite for…
CitNOW reveals the innovative and bizarre features car owners love most Volkswagen Golf GTI golf ball …
With 2018 set to be the year of the used car, retailers need to adapt to …
Extensive still imagery, video and now 360 views inside and out are vital if a used …
Retailer: Marshall Braintree SEAT Workshop Steve from Marshall in Braintree, Essex provides clear and concise…
Buying a used car can come with plenty of hidden surprises – and not just those …
Video technology pioneer passed independent data security assessment conducted by British Assessment Bureau…
Welcome to our Awards Special newsletter, we’ve focused on our winners to give you even more …
Overall Winner & Best Sales CitNOW Video Our Overall Winner was awarded to Arnold Clark Milton …
Our 2018 Sponsors Reflecting the commitment to video as a primary communications tool in automotive retail, …
See what our judges thought Our panel of judges consisted of some of the top names …
Best Overseas CitNOW Video Reflecting the growth of our business on a global scale, our Best …
Best Workshop CitNOW Video With 509 videos to consider, Best Workshop had the highest number of …
Most Creative CitNOW Video Winner For the judges, Most Creative was the standout category with retailer …
Automotive video technology expert CitNOW names the winners of its fourth annual Video Awards ‘Best Overall …
Every year at the CitNOW Video Awards the ‘Most Creative’ prize is our most hotly contested …
CitNOW triumphs in Car Dealer Power 2018 awards with a third ‘Video Provider of the Year’ …
Retailer: Lookers Nissan Newcastle If you thought your parts colleagues were in a department where creating …
At CitNOW this month: Who made the cut this year?: We’ve announced the shortlist for this year’s …
Shortlist for top automotive video communications awards revealed across four categories Total of 948 submissions makes…
CitNOW’s Sarah Sylvester appointed Head of Customer Service Former CitNOW Head of Business Development to spearhead…
The modern day car buyer now swipes through prospective motors online just like they would potential …
MOT changes are an opportunity to improve customer satisfaction through transparent communications Nearly 75% drivers…
With new EU data regulations coming into force on 25th May, we want to let you …
It seems like just yesterday when we started thinking about how people could view cars without …
Sales Executive Graham Smithson introduces himself at the beginning of the video and will now be …
Annual CitNOW Video Awards recognise best use of video in the automotive industry Confirmed judging panel comprised…
CitNOW names Kristian Krapper General Director for Nordic and Baltic markets Appointment follows recent investment from…
Essex Auto Group has doubled its workshop video output in just four months after switching to …
When a vehicle comes into the workshop requiring expensive but necessary work, a video showing and …
Essex Auto Group rolls out CitNOW Workshop across the network Personalised video communications double across the…
In 2017 over 7.5 million videos were sent from the CitNOW platform. They were watched over …
Independent prestige car retailer Maundrell reports boost in overseas custom after adopting CitNOW video technology The…
CitNOW Video Awards 2018 to honour the best use of automotive video technology in the automotive …
A clear, concise introduction explains what’s to come in just a few seconds with the fact …
Just about everybody is open to video communication, according to our Vision Research*. Car buyers of all …
CitNOW announces enhancements to its Web Video and Smart Image app for automotive sales professionals Interior …
In its 10th anniversary year, CitNOW sets sights on rapid growth in Europe and UK New …
Car buyers and service customers of all ages are embracing video as a means to help …
The first thing we notice is Greg is wearing protective gloves which immediately gives a sense …
Just over a month on, the last festivities of 2017 feel like a lifetime ago, but …
A record number of personalised video communications sent in 2017 17 and 18 millionth video milestones …
For some of the UK’s most successful and prestigious car retailers, the stories behind the customers …
Car buyers of all ages are embracing video as a means to help them shortlist their …
Automotive video is a global business. With videos being recorded in over 40 countries, this month …
Used car market set to outperform new sales in 2017 Number of used cars sold on …