See all our latest news, blogs and events here.
Master technician Andy O’Grady delivers a friendly yet highly professional video presentation providing easy to…
– What do you do as Customer Success team leader? My role focuses on supporting CitNOW’s …
It’s that time of year when we start looking forward to the next as we try …
Our regular newsletters are an easy way to keep up to date with our latest developments …
When Google starts talking about video as a game changer in the automotive industry, it’s time to sit …
Video has come into its own in 2018 with retailers utilising the platform in all manner …
Hi, I’m John! I lead the Customer Service team at CitNOW. We’re here to make sure …
Proactive Tom Garrison of Sandicliffe Ford Leicester has put together a ‘thank-you’ for your custom video providing…
Used car buyers increasingly relying on video to decide their next car purchase, with nearly one …
Carol Fairchild joins CitNOW with 18 years of experience in the automotive industry New Commercial Director …
Two thirds rate bodywork imagery as essential when buying used cars Bodywork imagery more important than …
Video tech pioneer moves to bigger quarterly updates to suite of apps CitNOW adds greater personalisation, …
With the smartphone keeping us ever more connected on the go, it’s little wonder that a …
CitNOW was video best practice sponsor at AM’s one-day event where we spent the day discussing video, …
As the year draws to a close a range of automotive data providers including Cazana, Dealerweb and Manheim …
Proactive prospecting Video messaging is adapted by the proactive sales team at Barretts Canterbury MINI to …
According to AutoVHC only 15% of vehicles with amber work flagged left the dealership with the …
Norwich-based workshop Robinsons SKODA has seen approvals for amber work identified as part of the eVHC …
We’ve teamed up with learning management software providers Eloomi to take our Academy training to the …
Nearly three quarters of buyers most concerned about mechanical reliability in used car market CitNOW study …
We are seeing more and more creative uses of video. Here Jane Kerins at Ford retailers …
Nearly three quarters of used car buyers expect customer service to be as good as when …
Automotive video pioneer shortlisted in The Telegraph Trade Awards 2018 CitNOW named among UK’s Best International…
Research reveals at least half of buyers turning to the used market for their next purchase …
David Guillory brings over 35 years of experience in automotive retailing to the role As a …
Digital tech companies are driving change in the automotive retail sector and CitNOW is one of …
Why is it important to keep iOS software up to date? My phone and iPod work …
Retailers never cease to impress us and we are increasingly seeing more innovative uses of video …
With September nearly closed, retailers will have worked tirelessly to deliver ‘68’ plate cars to exceed …
CitNOW ranked among Britain’s fastest-growing tech companies Automotive video innovator named among tech elite for…
CitNOW reveals the innovative and bizarre features car owners love most Volkswagen Golf GTI golf ball …
With 2018 set to be the year of the used car, retailers need to adapt to …
Extensive still imagery, video and now 360 views inside and out are vital if a used …
Retailer: Marshall Braintree SEAT Workshop Steve from Marshall in Braintree, Essex provides clear and concise…
Buying a used car can come with plenty of hidden surprises – and not just those …
Video technology pioneer passed independent data security assessment conducted by British Assessment Bureau…
Welcome to our Awards Special newsletter, we’ve focused on our winners to give you even more …
Overall Winner & Best Sales CitNOW Video Our Overall Winner was awarded to Arnold Clark Milton …
Our 2018 Sponsors Reflecting the commitment to video as a primary communications tool in automotive retail, …
See what our judges thought Our panel of judges consisted of some of the top names …
Best Overseas CitNOW Video Reflecting the growth of our business on a global scale, our Best …
Best Workshop CitNOW Video With 509 videos to consider, Best Workshop had the highest number of …
Most Creative CitNOW Video Winner For the judges, Most Creative was the standout category with retailer …
Automotive video technology expert CitNOW names the winners of its fourth annual Video Awards ‘Best Overall …
Every year at the CitNOW Video Awards the ‘Most Creative’ prize is our most hotly contested …
CitNOW triumphs in Car Dealer Power 2018 awards with a third ‘Video Provider of the Year’ …
Retailer: Lookers Nissan Newcastle If you thought your parts colleagues were in a department where creating …
At CitNOW this month: Who made the cut this year?: We’ve announced the shortlist for this year’s …
Shortlist for top automotive video communications awards revealed across four categories Total of 948 submissions makes…
CitNOW’s Sarah Sylvester appointed Head of Customer Service Former CitNOW Head of Business Development to spearhead…
The modern day car buyer now swipes through prospective motors online just like they would potential …
MOT changes are an opportunity to improve customer satisfaction through transparent communications Nearly 75% drivers…
With new EU data regulations coming into force on 25th May, we want to let you …
It seems like just yesterday when we started thinking about how people could view cars without …
Sales Executive Graham Smithson introduces himself at the beginning of the video and will now be …
Annual CitNOW Video Awards recognise best use of video in the automotive industry Confirmed judging panel comprised…
CitNOW names Kristian Krapper General Director for Nordic and Baltic markets Appointment follows recent investment from…
Essex Auto Group has doubled its workshop video output in just four months after switching to …
When a vehicle comes into the workshop requiring expensive but necessary work, a video showing and …
Essex Auto Group rolls out CitNOW Workshop across the network Personalised video communications double across the…
In 2017 over 7.5 million videos were sent from the CitNOW platform. They were watched over …
Independent prestige car retailer Maundrell reports boost in overseas custom after adopting CitNOW video technology The…
CitNOW Video Awards 2018 to honour the best use of automotive video technology in the automotive …
A clear, concise introduction explains what’s to come in just a few seconds with the fact …
Just about everybody is open to video communication, according to our Vision Research*. Car buyers of all …
CitNOW announces enhancements to its Web Video and Smart Image app for automotive sales professionals Interior …
In its 10th anniversary year, CitNOW sets sights on rapid growth in Europe and UK New …
Car buyers and service customers of all ages are embracing video as a means to help …
The first thing we notice is Greg is wearing protective gloves which immediately gives a sense …
Just over a month on, the last festivities of 2017 feel like a lifetime ago, but …
A record number of personalised video communications sent in 2017 17 and 18 millionth video milestones …
For some of the UK’s most successful and prestigious car retailers, the stories behind the customers …
Car buyers of all ages are embracing video as a means to help them shortlist their …
Automotive video is a global business. With videos being recorded in over 40 countries, this month …
Used car market set to outperform new sales in 2017 Number of used cars sold on …
