CitNOW Web Overview

With the March plate change month almost upon us, fast turnaround of stock to web to …

View Article

Blog

February 15, 2019

Excited about the arrival of 5G?

Excited about the arrival of 5G? We are! Faster and with the ability to stream more …

View Article

Blog

February 13, 2019

Video of the Month – February 2019

Video VHC – clear and accessible Steve Absolom at Lancaster Reading takes the customer through the …

View Article

Blog

February 13, 2019

How to Scan your QR Code

We’re here to make sure your video toolkit is working as it should and that you know …

View Article

Blog

January 15, 2019

Happy New Year

Our first newsletter of the year includes a look at some of the video trends which …

View Article

Blog

January 10, 2019

Simple, fast, learning support

Learning that’s Simpler, Faster, Scaleable and Long Lasting The CitNOW Academy has been an important cog…

View Article

Blog

January 10, 2019

Video of the Month – January 2019

Master technician Andy O’Grady delivers a friendly yet highly professional video presentation providing easy to…

View Article

Blog

January 4, 2019

John Gill: Customer Success Team Leader

– What do you do as Customer Success team leader? My role focuses on supporting CitNOW’s …

View Article

Blog

December 29, 2018

Video trends for 2019

It’s that time of year when we start looking forward to the next as we try …

View Article

Blog

December 18, 2018

Google backs video as an automotive game changer

When Google starts talking about video as a game changer in the automotive industry, it’s time to sit …

View Article

Blog

December 18, 2018

2018 Highlights

Video has come into its own in 2018 with retailers utilising the platform in all manner …

View Article

Blog

December 17, 2018

Customer service tools

Hi, I’m John! I lead the Customer Service team at CitNOW. We’re here to make sure …

View Article

Blog

December 17, 2018

Video of the Month – December 2018

Proactive Tom Garrison of Sandicliffe Ford Leicester has put together a ‘thank-you’ for your custom video providing…

View Article

Blog

November 30, 2018

Boost watch rates with SMS

With the smartphone keeping us ever more connected on the go, it’s little wonder that a …

View Article

Blog

November 30, 2018

Year of the Used – As 2018 draws to a close, was the used car king?

As the year draws to a close a range of automotive data providers including Cazana, Dealerweb and Manheim …

View Article

Blog

November 26, 2018

Video of the Month – November 2018

Proactive prospecting Video messaging is adapted by the proactive sales team at Barretts Canterbury MINI to …

View Article

Blog

November 14, 2018

Robinson’s Case Study

According to AutoVHC only 15% of vehicles with amber work flagged left the dealership with the …

View Article

Blog

October 31, 2018

How to boost approvals for amber work

Norwich-based workshop Robinsons SKODA has seen approvals for amber work identified as part of the eVHC …

View Article

Blog

October 31, 2018

Taking our online training to the next level

We’ve teamed up with learning management software providers Eloomi to take our Academy training to the …

View Article

Blog

October 23, 2018

Video of the Month – October 2018

We are seeing more and more creative uses of video. Here Jane Kerins at Ford retailers …

View Article

Blog

September 24, 2018

New General Director appointed to lead CitNOW USA

David Guillory brings over 35 years of experience in automotive retailing to the role As a …

View Article

Blog

September 21, 2018

Top 100 tech company listing for the third year running

Digital tech companies are driving change in the automotive retail sector and CitNOW is one of …

View Article

Blog

September 17, 2018

Update your iOS – it’s important!

Why is it important to keep iOS software up to date? My phone and iPod work …

View Article

Blog

September 17, 2018

Video of the Month – September 2018

Retailers never cease to impress us and we are increasingly seeing more innovative uses of video …

View Article

Blog

September 17, 2018

One million videos in September help plate change month

With September nearly closed, retailers will have worked tirelessly to deliver ‘68’ plate cars to exceed …

View Article

Blog

August 20, 2018

How video helps car buyers make decisions

With 2018 set to be the year of the used car, retailers need to adapt to …

View Article

Blog

August 20, 2018

How to meet a key dealership KPI quickly and effectively

Extensive still imagery, video and now 360 views inside and out are vital if a used …

View Article

Blog

August 17, 2018

Video Of The Month – August 2018

Retailer: Marshall Braintree SEAT Workshop Steve from Marshall in Braintree, Essex provides clear and concise…

View Article

Blog

August 17, 2018

Hidden surprises: The 10 features customers love most

Buying a used car can come with plenty of hidden surprises – and not just those …

View Article

Blog

July 27, 2018

CitNOW Awards Special: Overall Winner & Best Sales CitNOW Video

Overall Winner & Best Sales CitNOW Video Our Overall Winner was awarded to Arnold Clark Milton …

View Article

Blog

July 25, 2018

CitNOW Awards Special: 2018 Sponsors

Our 2018 Sponsors Reflecting the commitment to video as a primary communications tool in automotive retail, …

View Article

Blog

July 25, 2018

CitNOW Awards Special: See what our judges thought

See what our judges thought Our panel of judges consisted of some of the top names …

View Article

Blog

July 25, 2018

CitNOW Awards Special: Best Overseas CitNOW Video

Best Overseas CitNOW Video Reflecting the growth of our business on a global scale, our Best …

View Article

Blog

July 25, 2018

CitNOW Awards Special: Best Workshop CitNOW Video

Best Workshop CitNOW Video With 509 videos to consider, Best Workshop had the highest number of …

View Article

Blog

July 25, 2018

CitNOW Awards Special: Most Creative CitNOW Video

Most Creative CitNOW Video Winner For the judges, Most Creative was the standout category with retailer …

View Article

Blog

July 9, 2018

What a creative lot you are!

Every year at the CitNOW Video Awards the ‘Most Creative’ prize is our most hotly contested …

View Article

Blog

June 29, 2018

Video Of The Month – June 2018

Retailer: Lookers Nissan Newcastle If you thought your parts colleagues were in a department where creating …

View Article

Blog

June 5, 2018

How video can help dealers maximise the online sales trend

The modern day car buyer now swipes through prospective motors online just like they would potential …

View Article

Blog

May 23, 2018

How we’re tackling GDPR

With new EU data regulations coming into force on 25th May, we want to let you …

View Article

Blog

May 23, 2018

Celebrating a decade of video communication

It seems like just yesterday when we started thinking about how people could view cars without …

View Article

Blog

May 18, 2018

Video of the Month – May 2018

Sales Executive Graham Smithson introduces himself at the beginning of the video and will now be …

View Article

Blog

April 30, 2018

Dealer group doubles workshop video production

Essex Auto Group has doubled its workshop video output in just four months after switching to …

View Article

Blog

April 30, 2018

Video of the Month – April 2018

When a vehicle comes into the workshop requiring expensive but necessary work, a video showing and …

View Article

Blog

April 20, 2018

Video across the Ages. Part 4

In 2017 over 7.5 million videos were sent from the CitNOW platform. They were watched over …

View Article

Blog

March 15, 2018

How technology can help you achieve faster stock turn

Extensive still imagery, video and now 360 views inside and out are vital if a used …

View Article

Blog

March 15, 2018

Video of the Month – March 2018

A clear, concise introduction explains what’s to come in just a few seconds with the fact …

View Article

Blog

March 15, 2018

Video across the Ages. Part 3

Just about everybody is open to video communication, according to our Vision Research*. Car buyers of all …

View Article

Blog

February 28, 2018

Video across the Ages. Part 2

Car buyers and service customers of all ages are embracing video as a means to help …

View Article

Blog

February 28, 2018

Video of the Month – February 2018

The first thing we notice is Greg is wearing protective gloves which immediately gives a sense …

View Article

Blog

February 12, 2018

CitNOW’s 18 million video milestone gets record year in motion

Just over a month on, the last festivities of 2017 feel like a lifetime ago, but …

View Article

Blog

January 31, 2018

Maundrell stock traverses the globe with video

For some of the UK’s most successful and prestigious car retailers, the stories behind the customers …

View Article

Blog

January 31, 2018

Video across the Ages. Part 1

Car buyers of all ages are embracing video as a means to help them shortlist their …

View Article

Blog

January 30, 2018

Video of the Month – January 2018

Automotive video is a global business. With videos being recorded in over 40 countries, this month …

View Article

Blog

CitNOW Web Overview

Excited about the arrival of 5G?

Video of the Month – February 2019

How to Scan your QR Code

Happy New Year

Simple, fast, learning support

Video of the Month – January 2019

John Gill: Customer Success Team Leader

Video trends for 2019

Google backs video as an automotive game changer

2018 Highlights

Customer service tools

Video of the Month – December 2018

Boost watch rates with SMS

Year of the Used – As 2018 draws to a close, was the used car king?

Video of the Month – November 2018

Robinson’s Case Study

How to boost approvals for amber work

Taking our online training to the next level

Video of the Month – October 2018

New General Director appointed to lead CitNOW USA

Top 100 tech company listing for the third year running

Update your iOS – it’s important!

Video of the Month – September 2018

One million videos in September help plate change month

How video helps car buyers make decisions

How to meet a key dealership KPI quickly and effectively

Video Of The Month – August 2018

Hidden surprises: The 10 features customers love most

CitNOW Awards Special: Overall Winner & Best Sales CitNOW Video

CitNOW Awards Special: 2018 Sponsors

CitNOW Awards Special: See what our judges thought

CitNOW Awards Special: Best Overseas CitNOW Video

CitNOW Awards Special: Best Workshop CitNOW Video

CitNOW Awards Special: Most Creative CitNOW Video

What a creative lot you are!

Video Of The Month – June 2018

How video can help dealers maximise the online sales trend

How we’re tackling GDPR

Celebrating a decade of video communication

Video of the Month – May 2018

Dealer group doubles workshop video production

Video of the Month – April 2018

Video across the Ages. Part 4

How technology can help you achieve faster stock turn

Video of the Month – March 2018

Video across the Ages. Part 3

Video across the Ages. Part 2

Video of the Month – February 2018

CitNOW’s 18 million video milestone gets record year in motion

Maundrell stock traverses the globe with video

Video across the Ages. Part 1

Video of the Month – January 2018

Request a Demo?

Click to get your same day demo now!