Digitise the vehicle valuation and part exchange experience
Want to provide fast, accurate and competitive part exchange valuations? Looking for a simple, seamless digital appraisal process? We’re here to help!
RTC REALinsights is evolving CitNOW Insights!
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Product Overview
CitNOW Appraise is a part exchange platform that empowers retailers to offer a digital appraisal and valuation service to customers. It enables retailers to retain the part exchange within the sales transaction, preventing loss to competing online car buying services whilst providing a fully digital, accurate valuation.
With no account creation or app download required, your customers can simply submit video footage and photos online which you can review remotely – saving you time and money.
You can then provide fast, accurate, no hassle, first time valuations, avoiding the need for any awkward customer conversations.
Key Features
Website integration
CitNOW Appraise can be easily incorporated into your website enabling you to keep the customer in your online ecosystem.
Customer asset capture
Present customers with the ability to capture photos and a video – in browser - in the order you choose.
Custom communication templates
Bespoke templates created for your own individual use case, giving you more flexibility to communicate effectively.
CitNOW Sales integration
Integrate with CitNOW Sales for a seamless transition directly from their CitNOW video presentation page, boosting part exchange conversion rates.
Customer questions
Ability to obtain answers to specific questions by presenting the customer with a bespoke series of questions during the process.
Customer guidance video & screen
An intuitive customer experience incorporating a useful guidance video and instructions to elevate the customer experience.
Key Benefits
Fully Digital
Online process with a completely automated workflow initiated by customer activity directly from your website providing them with simplicity and control.
Accuracy
From the submitted video footage and photos, retailers can provide accurate valuations eliminating the need for any uncomfortable customer conversations with customers around vehicle valuation.
Confidence
Through customers' detailed vehicle overviews, you gain enhanced confidence in the vehicle's quality and resale value.
Convenience
No download needed, fully digital vehicle appraisal - meaning the ultimate convenience for you and your customers.
Appraise Integrations
