Our exclusive new industry research report has launched! Find out how consumer behaviour is changing and how technology can help unite the customer and retailer through technology.

Download now

Management Team

Meet our Board of Directors

Meet the Management Team

Photo of Alistair Horsburgh, CEO at CitNOW

Alistair Horsburgh

Group Chief Strategy Officer

One of Alistair’s earliest automotive memories was his Grandad’s dealership shutting at lunchtime for an hour. Alistair served his apprenticeship and finally sold Dane County’s Vauxhall dealerships to Arnold Clark in 2004.
He spent a further 4 years as Commercial and then Sales Director at Accident Exchange.
He’s a massive digital enthusiast. He’s also a season ticket holder at Manchester United.

Carol Fairchild profile image

Carol Fairchild

Chief Customer Officer

Carol has over 19-years’ experience in the automotive industry, including retail-side, most recently consulting for one of the largest dealer groups in the UK.
Previously holding positions within Arnold Clark - the ultimate being Group Marketing & Product Development Manager, Carol was instrumental in the roll out of video within the Arnold Clark network.
Important to Carol is making a difference to the business and people - building and being part of an amazing team. Testing things first, using data to drive decisions vs. jumping in – yet ensuring actions are timely.
In her spare time Carol enjoys the views of the Scottish countryside when hill-walking and relaxing over a glass of gin.

Photo of Colin Tinto, CTO at CitNOW

Colin Tinto

Group Chief Technical Officer

Colin’s claim to fame is being one of the founders of The Internet Movie Database which was acquired by Amazon.
His passion for cars has now lead to a love of electric vehicles, and he also spends a fair bit of his spare time on his road bike on the country lanes around Stirling.
Prior to CitNOW, Colin was responsible for a software development team building hotel entertainment systems.

Ed Harding profile image

Ed Harding

Group Chief Financial Officer

Ed has held CFO and various board positions since the early 2000's across the financial services, technology, consulting, healthcare and biometrics industries, to name a few. His work also took him overseas, leading global brands along with high profile founders and families through every stage of the business cycle - from mentoring startups through to private ownership, PE investment, IPO, listed and divestiture. He qualified as a Chartered Accountant with Mazars in 2000 and is proud to have regulated the accounting profession since 2011. His focus on building fantastically talented teams has led to a lifelong love of learning and encouraging others to promote personal development. He has mentored startups and scaleups from his network, Hackfwd, Springboard and Mayor of London’s office.. Ed joined CitNOW Board in 2022. He lives by the seaside if he's not out on the water with his family and friends, he'll be exploring in the Sussex countryside.

Photo of Geoffrey Page-Morris, Chairman at CitNOW

Geoffrey Page-Morris

Group Chief Executive Officer

Geoffrey has worked with some of the most prestigious vehicle brands including Jaguar Land Rover, Audi, BMW, Lexus and Volkswagen.
He joined the CitNOW board in 2016.
Born in Kenya, Geoffrey is passionate about conservation and is involved with wildlife charity Tusk. He’s also a big rugby and cricket fan and for relaxation enjoys a spot of cooking.

Photo of Gordan Grant, Global Sales Director at CitNOW

Gordon Grant

Executive Director - Global Programmes

Gordon has 40 plus years of automotive sector experience including board level positions with Carter & Carter, where he managed multiple OEM relationships and programmes, and Accident Exchange, where he was Sales Director.
He joined CitNOW in 2013 with the initial objective of introducing the benefits associated with CitNOW products and services to automotive OEMs and Dealer Groups before transitioning to the role of Executive Director for Global Programmes.
He’d like to list golf as one of his hobbies, but he’s rarely around to enjoy membership of his local club, spending as much of his leisure time in his motorhome as he does at home.

Laura Haskins

Chief People Officer

Having worked in HR for over twelve years, qualified at Advanced level 7 CIPD, Laura's key areas of experience are in leading large scale change programmes and people initiatives that are aimed at adding value and bringing people to the forefront of the business.
One of Laura's strong beliefs is that our people are our greatest asset - something that forms the basis of our pillar statement. Aligning our people, priorities and objectives to the wider business vision and strategy is a clear goal, driven by Laura's passion to make a difference for our people and our business.
For Laura, having a young family herself and spending spare time keeping busy and enjoying family life, is something that helps keep the human aspect in balance to help create a culture that's inclusive of working families.

Photo of Michael Tortolano, CIO at CitNOW

Michael Tortolano

Chief Information Officer

Michael has been building software products and services for over 25 years with a specialty in digital video software solutions.
He is the founder of a number of successful start-ups, including Home Media Networks and Codevio, both joint collaborations with CitNOW CTO Colin Tinto.
At CitNOW Michael oversees the design and development of the brand’s rapidly expanding business-to-consumer video service.

Portait photo of Rab Fyfe

Rab Fyfe

Group Director of Product

Rab started out his career in computer networks. From there he built a design consulting practice in the years leading up to joining CitNOW back in 2013. He worked through various Product and Commercial roles in his time at CitNOW, joining the board in 2022. Today he's responsible for the group's product portfolio, supporting the product and design teams to help the group deliver best in class products. In his free time he enjoys football and photography. He's an occasional runner, probably more infrequently than he'd like.