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Workshop Star of the Month – October 2022

Inchcape Volkswagen Telford – Jamie Whitehouse

When cars need repairs, and customers face unanticipated bills, they want to know that they’re dealing with experts who can help resolve those issues. A good vehicle health check video is vital to delivering that reassurance, and a great example can be seen from this month’s Workshop Star of the Month, Jamie Whitehouse of Inchcape Volkswagen in Telford.

Throughout the video, Jamie clears up a lot of the technical jargon, so that the customer can fully understand what’s going on, and provides a reminder of upcoming work such as tyre replacements that the customer should prepare for. The tyre readings are clear, as is the audio thanks to the use of our Clarity feature, and he uses the brake pad gauges well to highlight potential safety issues. Jamie’s camerawork is also excellent, pointing out leaking shock absorbers and damaged underside panels.

Altogether, Jamie’s video delivers clear information presented in an accessible way. Well done, Jamie!