Document

Find out how technology is changing the retail experience and how to create the ultimate digital customer journey. Filled with stats and insights, our exclusive new report is available to download!

Download now

The Ultimate Digital Customer Journey – 2021 Report

The rate of digital transformation in automotive retailing has seen rapid acceleration. In this report, the CitNOW Group examines how technology is reshaping and redefining the retail experience and what the ultimate digital customer journey looks like now. A recommended read for any automotive dealership or workshop.