Digital Spotlight Logo in White and Yellow

Recognising the very best in automotive video and digital communications, the Digital Spotlight Awards offer the chance to make your video a shining example of going the extra mile.

Enter now

Renault Retail Group

20% increase in video watch rate in the past two years

Renault Retail Group

Summary

Motor retailers are working hard to overcome long standing preconceptions associated with the automotive industry by developing more transparent and open relationships with car buyers.

Renault Retail Group has been working with CitNOW since 2011 to achieve just that.

Read more

We’ve been working with CitNOW for so long that it feels more like a partnership than a supplier relationship. Following the sales or service of a car, we always survey our customers and the use of video receives excellent feedback. In fact, our customers now expect to receive a personalised video from our sales and service consultants to keep the conversation open throughout the entire purchase and ownership journey.

Elina Karppinen, Group Marketing Director of Renault Retail Group

Related Case Studies

SKODA dealership photo

Academy Bodyshop Sales Web Workshop

Robinsons ŠKODA

‘Amber Follow-Up’ increases amber work approved by 86%

View Case Study
Photo of the Essex Ford store, front of dealership in shot as well as Ford vehicles

Academy Bodyshop Sales Web Workshop

Essex Auto Group

Essex Auto Group doubles workshop video output in just four months

View Case Study
Aston Martin showroom, image features 4 different Aston Martin models

Academy Bodyshop Sales Web Workshop

Leven Car Group

Leven sales triple after introducing CitNOW Video

View Case Study
Classic Porsche car in a showroom with the Maundrell logo on the wall in the background

Academy Bodyshop Sales Web Workshop

Maundrell

Maundrell secure sales across the globe with video

View Case Study
Close up of Town Centre Automobiles dealership entrance with Citroen cars at the front

Academy Bodyshop Sales Web Workshop

Town Centre Automobiles

Town Centre Automobiles strengthens customer relationships

View Case Study