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Maundrell

Maundrell secure sales across the globe with video

Classic Porsche car in a showroom with the Maundrell logo on the wall in the background

Summary

For some of the UK’s most successful and prestige car retailers, the stories behind the customers who come from far and wide are as fascinating as the motoring exotica on their forecourts.

Adopting CitNOW’s Sales app in December 2016, video communication has become a fundamental part of Maundrell’s vaunted customer journey, helping secure a loyal stream of overseas buyers, growing the dealership’s presence far beyond the UK, and ultimately, selling high-end vehicles.

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“By using video communications, we have been able to personalise the car buying experience for our discerning customers down to the finest details. This digital approach has helped us expand our reach beyond our site to some of the furthest corners of the globe, securing sales far beyond the showroom doorstep and generating a swift return on our initial investment.”

Steve Rogers

Maundrell