We are delighted to announce CitNOW Group is proudly co-sponsoring the first-ever ‘special edition’ NFDA Driving Digital event at Lord's Cricket Ground in London on 6th December 2023

Read more

Video of the Month - February 2019

Video VHC – clear and accessible

Steve Absolom at Lancaster Reading takes the customer through the VHC at a good pace, ensuring information delivery is clear and accessible manner.

Beginning with an explanation of the traffic light system Steve combines an easy-going, informal approach with technical knowledge. Pointing out a number of different vehicle parts and showing their wear and tear, details are delivered in a style that’s easy to watch, a pleasure to listen to, and is readily understood by anyone no matter their technical knowledge.

With his engaging tone and chatty personality, you feel you are talking to your next door neighbour. Steve’s likable character and complete ease in delivering technical explanations at each part of the eVHC engenders trust. Steve establishes authority, showing his expertise and walking the customer through the assessment in a way that would be impossible to convey in any other way, apart from in person.



Would you like to find out how you can make better videos?
Attend our Masterclass in April, to find out more please visit our Masterclass page here.