Customer service tools

At your service

Hi, I’m John! I lead the Customer Service team at CitNOW. We’re here to make sure your video toolkit is working as it should and that you know the best, most effective ways to use it. Here’s a handy tip that answers one of the most common questions about CitNOW.

 

What’s the best way to get in touch with CitNOW Customer Service?

The best way to get in touch is via the CitNOW Dashboard. It not only contains all your information and reports about your video usage but has all the tools you need to make changes to your CitNOW subscription, including getting in touch with us if you have any questions. It will also pull through your details automatically and make sure we have all the info we need to resolve your question quickly

 

How to get in touch: