Introducing CitNOW Conversations, our brand-new solution delivering seamless, multi-channel, two-way, customer communication in both your sales and aftersales environment.

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Monthly Roundup – May 2021

We’ve seen our video numbers soar to new heights already this year, with over 3 million created in the first quarter of 2021, plus a record March – with 1.2 million videos created. It’s clear that video is deeply embedded in the customer communication journey, helping to build relationships and drive sales even when the customer is remote.

The UK has now emerged from lockdown and showrooms have re-opened their doors, but with online retail traffic set to remain high, bridging the gap between the online and offline experience remains crucial. This month we highlight a key feature to help you work more efficiently, and get ready to announce a new solution to help bring customers and retailers closer together.

Read our full roundup here.