Introducing CitNOW Conversations, our brand-new solution delivering seamless, multi-channel, two-way, customer communication in both your sales and aftersales environment.

Find out more

Monthly Roundup – March 2022

March is new registration month, and it’s a golden opportunity to use video to make the most of a surge of buyer interest, including highlighting accessories and add-on products that can increase your profitability, updates on order status and video vehicle handovers. In particular, it can help you deliver the experiences that customers want – something that we covered recently in this blog.

A seamless part exchange process is also an important part of delivering the best customer experience throughout the buying journey. Many retailers now use Tootle for part exchange appraisals so that customers can simply and easily provide enough information on their part exchange vehicle for you to make an accurate appraisal and offer. The platform can be used independently via a bespoke retailer URL or through the integration with CitNOW Sales. What’s more, we’ve just released a range of new features and updates to make Tootle even better.

Read our full roundup here.