Unveiling our newest digital transformation tool: CitNOW Triage! 🔍
CitNOW Triage, our new pre-diagnostic customer communication platform, saves you time and money in ramp utilisation, enables you to order parts in advance, increase your first-time fix rates (lower return to workshop numbers) and increase your customer satisfaction scores.
Here’s what sets it apart:
✔️Customer image and video capture
✔️Customer questionnaire
✔️Custom and standard communication templates
✔️Retailer branding
✔️Customer activity notifications
Cost saving, efficient and fully automated – ensure faster vehicle issue resolution with zero manual effort. For more information on CitNOW Triage visit the CitNOW website or contact us at help@citnow.com.