European Entity Subprocessors

If you are a direct customer of:

Below you will find a list of our current subprocessors. If you have any questions in relation to our use of our subprocessors, please feel free to contact CitNOW at DPO@citnow.com.

Zype TV Ltd

Zype TV Ltd is the parent company of our European Entities and as such is the sole subprocessor for these companies. We have a Data Transfer Agreement and Standard Contractual Clauses in place between our European Entities and Zype TV Ltd.

  • Address: 9 Millars Brook, Molly Millars Lane, Wokingham, Berkshire, RG41 2AD, United Kingdom (HQ)
  • Address: 8-10 Corn Exchange Road, Stirling, FK8 2HX, Scotland
  • Data: As the parent company, Zype TV Ltd has access to all data gathered and created by it’s European entities. This may include (but is not limited to) entity employee details, customer (dealer) details as well as consumer personally identifiable information required for the services
  • Purpose: CitNOW EU Entities use our UK Entity for Head Office activities (e.g. HR, finance). The UK Entity also builds and provides the main CitNOW service provided to the customers of the EU Entity and provides support on a second line basis
  • Policies: Zype TV Policies
  • GDPR: Zype TV Privacy & Data Protection Notice

Durhamlane

  • Address: Deltic House, Kingfisher Way, Wallsend, NE28 9NX
  • Data: Customer names, email addresses, phone numbers, and general CitNOW subscription data.
  • Purpose: CitNOW uses Durhamlane as an outsourced customer engagement service.
  • Durhamlane Privacy Policy

Delighted

  • Address: Delighted LLC, 333 W. River Park Drive, Provo, UT 84604
  • Data: Dealership staff names, email addresses, phone numbers, and general CitNOW subscription data.
  • Purpose: CitNOW uses Delighted as a customer NPS provider.
  • Delighted Privacy Policy

View the full list of Zype TV Ltd Subprocessors »

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