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Digital Learning Designer

  • Location: UK - Stirling, Scotland | Wokingham, England | Remote
  • Closing Date: 31 January 2022

The Role

The Digital Learning Designer will play a major role within the Academy function in formulating learning content for customer and employees across the CitNOW Group. Developing a variety of industry leading, future thinking digital learning solutions spanning a range of media to design impactful and effective multi-media learning. As a Learning Designer you must have a sound understanding of instructional design which enables you to create blended learning content primarily for digital but also for virtual and face to face solutions.

This will include being part of the overall design and creative concept, together with scripting and storyboarding of the digital learning components and enabling our levels of accessibility and functionality testing.

Key Responsibilities:
  • Ensuring a fresh, innovative and impactful learning experience for all of stakeholders which makes best use of the wider possibilities of digital delivery.
  • Liaising with stakeholders regarding training and educational requirements for e-learning content development
  • Conducting full training needs analysis prior to developing any e-learning content
  • Storyboarding and scriptwriting in preparation for e-learning content development
  • Supporting the creation of customer training solutions including presentations and training aids
  • Creating high quality, engaging and interactive e-learning content
  • Deploying learning content on digital platforms
  • Updating e-learning content in an agile way depending on customer / stakeholder needs
  • Marketing the content development offering to future customers / stakeholders
  • Keeping up to date with new innovations in TEL (Technology-enhanced learning)
  • Administration of our learning content on digital platforms
  • Monthly reporting and uploading of data
  • Creating dynamic rules to automation of processes
  • Provide support to learners with any e-learning queries
  • Act as a single point of contact with the business for all matters digital learning
  • Develop e-learning courses and content to meet business needs.
  • Deliver end to end projects, with guidance from Head of Academy
  • Build and maintain exceptional customer relationships with existing clients
  • Responding to queries relating to training content requirements and occasional queries relating to access to e-learning content
  • Responding to queries relating to training content requirements and occasional queries relating to access to e-learning content
Knowledge and Skills:
  • Experience of Adobe Creative Cloud – InDesign, Illustrator, Photoshop, After Effects and Premiere Pro
  • A solid understanding of the basic principles of design and confident in using colour, typography and iconography
  • Ability to conceptualise and produce motion graphics for various media
  • Be comfortable working within brand guidelines set by our customers
  • Ability to prioritise and manage multiple design projects at any time.
  • An understanding of basic web technologies (HTML, CSS, Javascript) is desirable but not required.
  • An eye for design and creativity
  • Must be highly organised
  • Impeccable attention to detail
  • Strong work ethic, a self-starter with a proactive approach
Why join us?/h5>
We are the world’s leading provider of video to the automotive industry, one of the fastest growing tech companies in Europe and have been listed in the Sunday Times Hiscox Tech Track 100 for 3 consecutive years. To date over 49 million CitNOW videos have been produced and we are operational in 69 countries, in 27 languages and we have over 111,000 registered users.

Our success wouldn’t be possible unless we have a world class team. Luckily, we do. We have some of the industry’s brightest minds working here. Our culture is at the centre of everything we do, we are “One Team” and this guiding principle forms the foundation of CitNOW Group’s dynamic, exciting and inclusive culture – it’s the human difference that really sets us apart! As the CitNOW Group expands, there has never been a better time to join us.

As well as offering an exciting working environment, and colleagues that will inspire you, we offer our employees leading marketplace benefits including Private Medical Insurance, 25 days holiday plus bank holidays, Wellness days, Flexi-time, Life Cover and much more!

Our Brand Values
  • Be Honest and Respectful
  • Be Enthusiastic
  • Be a Team Player
  • Listen and Contribute
  • Recognise Success and Have Fun

To Apply

To apply please send your CV to

  • Experience of working in a Learning and Development environment, or transferrable skills from a similar role.
  • A demonstrable experience of e-learning content development
  • Proven experience of working with content authoring tools (Articulate storyline, Rise)
  • Excellent instructional designer with keen attention to detail and clarity of expression
  • Ability to cut-through complex processes and create solid educational messages
  • Demonstrable Project / Program Management skills, able to work on multiple projects simultaneously
  • Technical proficiency with MS Office, including Word, Excel PowerPoint, HTML 5 content and google suite of products