CitNOW

We are beyond proud and delighted to have won Supplier of the Year at the AM Awards, for the third time in a row! It is an absolute honour to win again - thank you to our loyal customers and everyone who voted for us.

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How to reset your dashboard password

We’re here to make sure your video toolkit is working as it should and that you know the best, most effective ways to use it. Here’s a handy tip that answers one of your most common questions – how to reset your dashboard password.

Option 1: If you are already logged in, click “Account” from left hand menu, then “Edit Profile”.

Scroll to the bottom of the page and click “Lost Password?”.

Click “Confirm” to continue. Fill in your account email address and click “Request link”

You’ll receive an email with instructions on resetting your password.

Option 2:

If you are not logged in, from the dashboard login page click “Lost Password?”.

Fill in your account email address and click “Request link”

Need some assistance with report building? Log into your dashboard to browse our knowledge base or to log a support query with our dedicated team.