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The days have all but disappeared when a customer’s car buying experience centred on magazines, brochures and newspapers for gathering information. The advent of the Internet with search engines like Google means no one is far away from all the facts when making a car purchasing decision. Real … [Read more...]

Customer Reviews: Renault reveal plans for a new dealer rating system

Renault have adopted a new service which allows customers to share experiences at each of Renault's network of dealerships.  Following the purchase of a new Renault or after visiting an aftersales department, customers will be contacted by Renault’s Customer Satisfaction team and asked about the … [Read more...]